FAQ

Q.  What kind of rhinestones do you sell? Who manufacturers them?
Our rhinestones are manufactured just for us! They are private label The Rhinestone Place stones! 

Q.  What cut are your rhinestones?
Our rhinestones are considered Czech cut stones, this cut gives them the dimension to make them shine! 

Q. How long will it take for my Rhinestones to be delivered to me?
While we pride ourselves on keeping our items in stock, many of our items are considered special order and may take additional time to get to you. Our in stock items ship within 24 business hours of the order being placed. Specialty items may take up to 6 weeks for you to receive. If you are working on a tight timeline PLEASE contact us prior to ordering and we can get a timeframe for you! 

Q. How will I know when my rhinestones are shipped?
We know the waiting game...that's why we always send you a tracking number as soon as your items ship.


Q. What if some of my items are in stock but some are not? How will they ship?
If an item you have ordered is out of stock, we will notify you and discuss shipping options of additional items. 

Q. Can I get samples?
We truly believe that our stones outshine the competition! If you'd like to see them for yourself before ordering, please reach out to us to discuss receiving a sample!